Samsung Ezon
Bell Mobility
Equipment
Their cellular network utilizes CDMA, PTT, 1xRTT, 1xEVDO and HSPA+ technology. Previously they used AMPS, however the analog decommission was completed in 2008.
Their handset lineup includes phones from LG, Motorola, Nokia, Samsung and Sanyo. The lineup also includes smartphones from Motorola, Palm, RIM, Samsung, HTC and UTStarcom, Apple Inc., and connection cards from Sierra Wireless, Novatel and Kyocera.
Bell became the second Canadian mobile carrier to carry the Apple iPhone (after Rogers Wireless) on November 4, 2009 when Bell launched a new HSPA+ mobile network.
Bell Mobility also features a line up of devices built to withstand various weather conditions and modems.
Services
CDMA 850 and 1900
HSPA+ (Launched November 4, 2009)
1xRTT and EVDO highspeed mobile internet
BlackBerry handheld devices and services
Apple iPhone 3G and 3GS
Wireless data services
SMS
Live Mobile TV
Mobile Full-Length Movie Downloads
Mobile Sirius Satellite Radio
Mobile Full-Track Music downloads
Video Calling
Bell on November 4, 2009 launched a Video Calling service on select HSPA+ mobile phones. The service is available currently on the LG Xenon and Samsung Omnia II mobile phones, with the promise of more phones to come. The service costs $5 CAD for unlimited video calls.
Bell offers a service to check account balances, minutes and megabytes of mobile data used, add features and answers to frequently asked questions. The service is called TCARE, Short for text message care. It is used by sending a blank message to the phone number TCARE (82273). After doing so, you will receive a menu with four options. Replying with the letter A: for account balance, B: for usage, C: Add a feature, or D: FAQ’s.
Advertising campaigns
As part of their previous media advertising campaign in print and on TV, Bell Mobility featured a pair of anthropomorphic CGI beavers named Frank (voiced by Norm Macdonald) and Gordon (voiced by Ken Hudson Campbell) , who constantly got into misadventures which led to Frank getting flustered with the antics of the dimwitted Gordon.
Analysts covering a potential restructuring of BCE suggested getting rid of the Frank and Gordon ad campaign. They have also criticized some of Bell Mobility’s initiatives as failing to tap the market, such as offering full-length movies.
The ad campaign was canceled by Bell on August 1, 2008 and replaced with the “Today just got better” campaign.
Controversies
Feature Restrictions
Some clients of Bell Mobility have claimed that their phones features have been restricted. This action is typically referred to as rippling. Examples of claims of restricted features are the inability to perform Bluetooth file transfers, for example with the OBEX profile or with a USB cable. Restrictions also include increasing the GPS lock time (210 minutes) and resolution (1-2.5KM) of Third Party applications while maintaining the speed (10-15s) and accuracy (10-25m) of the branded GPS Nav program. GPS Nav service costs $10/month or $3.50/day in addition to the cost of a data plan. The phones affected include the BlackBerry 8830 World Edition, BlackBerry 8130 Pearl, and BlackBerry 8330 Curve.
Some clients claim that Bell Mobility purposely restricts these features in order to force them to use the data services and as a result pay more usage charges. Methods around these restrictions are to use an external memory card or software such as BitPim. Researching the abilities and lack thereof is recommended before purchasing a phone or PDA device, as some desired features may be lacking in the initial choice.
Some clients claim that Bell Mobility witholds Firmware upgrades, especially for devices that are not meeting sales expectations. While some SKU’s do receive updates on a regular basis, Bell Mobility is reluctant to release upgrades that add enhancements to product, focusing only on firmwares that fix issues. Often times those upgrades fail to become available as well.
Data Plans
In December 2007 the BBC reported a customer with a $7/month unlimited mobile browser plan received a $85,000 bill. The customer had used his phone as a wireless modem for his computer, and so data transferred was not included under the customer’s unlimited mobile browser plan. Bell Mobility now releases in detail acceptable data usage in the terms of service. The BBC reported “Canadians complain that their mobile phone charges are much higher for comparable service in the United States”.
Text Messaging
In July 2008, along with Telus Mobility Bell introduced charges of 15 for incoming SMS messages. Critics were quick to point out that there is no way of blocking incoming message fees and suggested Bell and Telus were price fixing as both had announced the fees simultaneously. Bell (and Telus) are now being sued by frustrated consumers and subscribers, as they demand change in text charges. Many customers were frustrated because this fee also apply to existing customers with ongoing contracts.
Network Upgrade
In October 2009 Telus Mobility and Bell announced plans to deploy HSPA technology by 2010 as part of an effort to eventually upgrade to LTE technology. The network launched on November 4, 2009, months ahead of schedule. Huawei provided the infrastructure for the new network, which covers 93% of the Canadian Population . The new network operates alongside both Telus’ and Bell’s existing CDMA network. The network provides download speeds of up top 21 Mbps. Bell offers HSPA devices such as the Apple iPhone 3G and 3GS, the BlackBerry Bold and the Samsung Omnia II.
See also
List of Canadian mobile phone companies
References
^ BCE – 2009 BCE Fourth Quarter Shareholder Report
^ BCE and Aliant form one of North America’s largest regional telecommunications service providers
^ Restructuring Of Subsidiary Relationship
^ Business On The Go
^ http://www.bell.ca/support/PrsCSrvWls_Ftrs_VideoCalling.page#0 source
^ http://blogs.voices.com/voxdaily/2006/02/frank_and_gordon.html source
^ Movies- bell.ca
^ Bell’s beavers bite it
^
^ a b BBC News,”" December 13, 2007
^ Wireless terms of service- bell.ca
^ http://www.cbc.ca/canada/british-columbia/story/2008/07/08/text-messages.htm
^ http://www.canada.com/windsorstar/news/business/story.html?id=037f5454-2f18-4c3f-808c-f6240c5191b2
^ http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20080728/text_message_fees_080728/20080728?hub=Canada
^ http://www.reuters.com/article/pressRelease/idUS211718+04-Nov-2009+BW20091104
External links
Bell Mobility Official Website
v d e
Canadian mobile phone companies
Major network operators
Bell Mobility Rogers Wireless Telus Wind Mobile
Regional network operators
CityWest Mobility DMTS Mobility ICE Wireless MTS Mobility NorthernTel Mobility NMI Mobility SaskTel Mobility Tlbec Mobilit TBayTel Mobility
Mobile virtual network operators
7-Eleven Wireless Cityfone DCI Telecom Fido Koodo Mobile PC Mobile Petro-Canada Mobility Primus Canada SearsConnect Solo Mobile uWho Wireless Vidotron Virgin Mobile Canada
Upcoming launches
Mobilicity Public Mobile Vidotron
v d e
Bell Canada (BCE Inc.)
Corporate Directors
Richard Currie Andr Brard Ronald Brenneman Anthony Fell Donna Kaufman Brian Levitt Edward Lumley Judith Maxwell John McArthur Thomas O’Neill Jim Pattison Robert Pozen Michael Sabia Paul Tellier Victor Young
Main services
Bell TV Bell Mobility Bell Internet (Sympatico)
Fixed-line telecommunications
Bell Aliant Bell Canada Tlbec Northwestel NorthernTel
Mobile telecommunications
Bell Mobility NorthernTel Mobility NMI Mobility Tlbec Mobilit Solo Mobile Virgin Mobile Canada
Others
InterTAN The Source
Former
Emergis CTVglobemedia1 Telesat Canada Nortel
Categories: Bell Canada | Mobile phone companies of CanadaHidden categories: Wikipedia articles needing clarification from December 2007 | All Wikipedia articles needing clarification
About the Author
I am a professional editor from
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, and my work is to promote a free online trade platform.
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